Ingrid Lunden

Ingrid Lunden

Writer

Ingrid is a writer and editor for TechCrunch, joining February 2012, based out of London.

Before TechCrunch, Ingrid worked at paidContent.org, where she was a staff writer, and has in the past also written freelance regularly for other publications such as the Financial Times. Ingrid covers mobile, digital media, advertising and the spaces where these intersect.

When it comes to work, she feels most comfortable speaking in English but can also speak Russian, Spanish and French (in descending order of competence).

The Latest from Ingrid Lunden

Facebook buys Kustomer for $1B to expand into customer service tools

Today Facebook made one of its biggest plays yet to build out the services it provides to businesses on its platform: It is acquiring Kustomer, a startup founded with the aim of disrupting the custome

Cyber Monday: Up to $12.7B will be spent online, marking biggest-ever US shopping day

Thanksgiving and Black Friday online shopping this year had big gains on 2019, but both still fell somewhat short of expectations in what is proving to be a good if more muted holiday shopping season

ServiceNow is acquiring Element AI, the Canadian startup building AI services for enterprises

ServiceNow, the cloud-based IT services company, is making a significant acquisition today to fill out its longer-term strategy to be a big player in the worlds of automation and artificial intelligen

HungryPanda raises $70M for a food delivery app aimed at overseas Chinese consumers

Food delivery apps have been a big deal this year both for consumers stuck at home and unable (or unwilling) to go to restaurants or grocery stores, and for investors who are eyeing the opportunity to

Gartner: Q3 smartphone sales down 5.7% to 366M, slicing Covid-19 declines in Q1, Q2

We are now into the all-important holiday sales period, and new numbers from Gartner point to some recovery underway for the smartphone market as vendors roll out a raft of new 5G handsets. Q3 smartph

Black Friday online shopping comes in $9B, $3.6B on smartphones

Black Friday — the day that launched 1,000 other shopping holidays — may have lost its place as the “start” of the Christmas shopping season by now (it gets bigger and earlier

Tony Hsieh, iconic Las Vegas tech entrepreneur, dies aged 46

Tony Hsieh, the former head of Zappos who catapulted the shoe company into the big leagues with a sale to Amazon and then used the proceeds of his success in a huge project kickstarting regeneration o

Thanksgiving online shopping hits record $5.1B, up 21.5% on 2019, 47% of sales via mobile

Thanksgiving for many is about eating, seeing family, reflecting and relaxing for the day. But for an increasing number of us, it also seems to be about shopping. Collectively, consumers in the U.S. s

Amazon expands IP Accelerator to Europe after US SMBs register 6,000 trademarks

As we head into the biggest shopping period of the year — which this year may well have an even stronger online component than usual because of COVID-19 — Amazon has launched its latest ef

Industrial drone maker Percepto raises $45M and integrates with Boston Dynamics’ Spot

Consumer drones have over the years struggled with an image of being no more than expensive and delicate toys. But applications in industrial, military and enterprise scenarios have shown that there i

Kahoot drops $50M on Drops to add language learning to its gamified education stable

After raising $215 million from SoftBank to double down on the surge of interest in online learning, Kahoot has made an acquisition to expand the scope of subjects that it covers. The popular startup,

Snap acquired Voisey, an app to create music tracks overlaying your own vocals

Snapchat helped pioneer the use of lenses on faces in photos and videos to turn ordinary picture messages into fantastical creations where humans can look like, say, cats, and even cats can wear festi

SellerX raises $118M to buy up and grow Amazon marketplace businesses

As Amazon’s Marketplace continues to grow and mature, a new opportunity has emerged in the world of e-commerce for a new breed of startups to consolidate the most promising of the smaller busine

Language learning app Duolingo confirms it has raised $35M on a $2.4B valuation

Last week, we reported that popular language learning app Duolingo, with 500 million total app downloads?, was raising $35 million on a valuation of at least $2.21 billion — the latest chapter

Quid raises $320M to loan money to startup employees using their equity as collateral

Startups that take time to scale before going public or getting acquired can represent big, if long-term, returns for employees that hold equity in them. Big, because tech companies have proven to be

Headway raises $26M to help people find therapists, and therapists to accept insurance

Mental health has taken a nosedive for many people this year — spurred by economic and political uncertainty, a Covid-19-fueled public health crisis, and being cooped up, among other things. In

Tourlane adds another $20M at a $242M valuation to help it weather the Covid storm

The tourism and travel industry has been one of the hardest hit by the global Covid-19 health pandemic, and today a promising startup in the space announced some funding to help it weather the storm.

Hover secures $60M for 3D imaging to assess and fix properties

The U.S. property market has proven to be more resilient than you might have assumed it would be in the midst of a coronavirus pandemic, and today a startup that’s built a computer vision tool t

Amazon launches Amazon Pharmacy, a delivery service for prescription medications

A little over two years after its $753 million acquisition of the prescription medicine delivery service PillPack, Amazon has finally launched Amazon Pharmacy, its online and mobile prescription medic

Zeotap raises $18.5M for a customer ID platform it says was built with privacy in mind

As the online world slowly moves to a more privacy-focused environment free of cookies, startups building alternative ways to help businesses manage customer identity and build marketing around that a
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